Computing and Technology

Student Computing

The Student Computing department is the primary point of contact for student computing issues. Student Computing staff assist with issues related to student email accounts, wireless network access, library printing, lab and workstation computers, software installation and support, exam software support, basic virus and malware removal, and provide basic troubleshooting advice for personal computer and technology related issues.

The Student Computing department does not provide computer repair services, but may help diagnose the issue and provide a referral for repair services in the area. More about Local Hardware Repair Centers.

Information Technology Services administer HawkID accounts. For assistance with your HawkID, please call or visit the ITS Help Desk: 319-384-HELP (4357).

The Student Computing department is available from 9:00 a.m. to 5:00 p.m. Monday through Friday. For evening and weekend assistance, please contact or visit the ITS Help Desk.

Workshops

The Student Computing staff offer an Accessing Online Services and Laptop Best Practices workshop for all incoming law students during orientation week to provide information about available services and assist incoming law students with account and personal computer setup.

Security

To keep printing accounts and personal files safe and secure, law students should always log off the computers in the Computer Lab and study carrels. Also, remember to take any USB flash drives and to take any other personal items with you. Lost and Found items are kept at the Circulation Desk until the end of the week.

Security questions or concerns may be addressed by contacting the Student Computing staff. More about ITS Security.

Technology Policy

Law students, faculty, and staff are governed by the University of Iowa's Acceptable Use of Information Technology Resources policy.

Network services (e.g. Internet, HawkMail, wireless) and University computing resources should primarily be used for University-related educational purposes. Users should engage in safe computing practices by establishing appropriate access restrictions for their accounts, guarding their passwords, and maintaining backup and recovery systems for their files.

Using University networks and equipment for file sharing is prohibited under the technology policy. If you are using the University's network to download music, movies, or other copyrighted material without paying for them, or you are using a file sharing network to illegally disseminate materials that you previously paid to download, you are in violation of the University Technology Policy and are subject to sanctions.    

Ask Student Computing

Please feel free to contact the Student Computing staff with your computing and technology questions. Please feel free to visit us, call, or email with your questions.

Staff Office Email Telephone
Jeremy Grasby Law Library 130 jeremy-grasby@uiowa.edu 319-335-8540
Darlene Kaskie Law Library 130 darlene-kaskie@uiowa.edu 319-335-8540